Join our Team

Client Administrator Vacancy

Do you love a challenge and making a difference?

 

If so you could be just the person we are looking for to join our fun loving family orientated team and work in our office in Bordon, Hampshire and our swimming sites across Hampshire and Surrey .

 

We need an enthusiastic, well organised person who is willing to take on the challenges that can assist us in our rapidly growing business. This job runs throughout the year, including school holidays.

 

Hours:

16 hours per week. Working days TBC but will include a Saturday morning. 

Ability to work additional hours during our rebooking period, first week of term and holiday cover.

Holidays: 5.6 weeks (pro-rata annually including bank holidays. (Holding up to 1.5 weeks for Christmas closure) Salary: £10-11ph depending on experience.

 

Our Ideal candidate would have:

Administrative and customer service experience

Ability to work effectively either as part of a team or individually

Ability to build a rapport quickly over the telephone

Work in an accurate, organised and structured way that others can follow

Ability to manage a range of different projects and tasks at the same time

Good interpersonal and communication skills

Full driving license

Ability to obtain a clean DBS

 

Responsibilities

To develop positive, trusting relationships with clients

To answer client phone calls and deal with daily enquires and issues as they arise. T

o use our in house client database effectively (full training will be provided)

To report on complaints received and relevant outcomes

To coordinate and pro-actively manage the waiting list for new classes

To be responsible for effectively managing product sales and stocks

To meet and greet new beginners during their first week of term

To provide back up and support to the whole team

Welcome and sign in swimmers at our Frimley pool.

Assist in running Disability Swim Sessions

Any other duties as may be deemed appropriate

 

If you would like to dip your toe in the water with us, please apply!

For more information please email or to apply send a cover letter and your CV, to becky@tadpoletots.co.uk

Teacher Opportunities

Do you have a love of swimming and a genuine desire to work with babies and children?

  

Tadpole Swim School is a growing and dynamic swim school based in Hampshire and Surrey, teaching over

800 children a week, across various locations.   

 

We’re leaders in our area and the primary factor in our success is the professionalism and enthusiasm of our teachers. 

 

To help us continue to build, we are always on the lookout for passionate and committed individuals to join our team.

 

Looking for Part Time Hours to fit around Family / Other work commitments? 

Nearly all of our teachers are parents themselves who joined the company after attending classes with their own little one. Some have other jobs as well as working with us. What they all have in common is a genuine desire to help as many children as possible learn this essential life skill.

 

What Qualifications do I need to join the teaching team at Tadpole Swim School?

You don’t need any formal qualifications prior to joining us but there are some pre-requisites:

  • Are you looking for a new career that is rewarding and challenging?

  • Do you love working with babies and children?

  • Are you passionate about swimming?

  • Are you over 18?

  • Are you able to swim 50 meters comfortably?

  • Are you available to work one or two days at the weekend?

  • Do you have use of your own transport?

  • Are you enthusiastic and flexible to new challenges?

  • Are you outgoing?

If the answer is yes to all of the above, we could offer you the new challenge you have been looking for. 

 

How do I gain the necessary skills and qualifications?

If you want to join us and we feel you're the right fit for us, we'll pay for your formal qualification and training with the STA, whilst putting you through our own intensive, internal training and buddying you up with one of fantastic teachers.

 

This all sounds great.  How do I apply or find out more?

If you think this could be for you, then just simply let us know you are interested and we will send you some more information – simply e-mail Becky at becky@tadpoletots.co.uk, telling us a little more about yourself, including the following information:

•        Full name

•        Full postal address

•        Contact telephone number

•        Your current / previous employment history

•        Your background in swimming

•        Are you currently swimming with us, and if so where and when?